Contact us
If you have a query, question, or concern, we're here to help. You should find the information you need on our webpages using the links below. If you still can't find what you're looking for, we've also provided contact details where relevant.
Happening now
If you're an offer holder, you can find all the information you need before you start.
Academics and staff
Please find the relevant contact information you are looking for below.
All of our academic and teaching staff can be found on the academic listing webpage. If you wish to contact an academic about a course, research or anything else, you can find their contact details on their profile page.
Course enquiries
Please find the relevant contact information you are looking for below.
You can find information about how to apply to university on our webpage. If you want to know the entry requirements for your course, please check the course page.
If you want to enquire about a current application, you can:
We're here to help you through every step of your Clearing journey. You can find out more on our Clearing webpage.
You can find out about the courses we offer and apprenticeship vacancies on our website. You can also find information for employers on how to upskill employees.
If you have any questions, you can:
We are home to students from more than 100 countries worldwide. We offer a friendly, welcoming and supportive environment for those travelling from overseas to study with us.
If you have any questions, you can:
Open Days are a great opportunity to visit campus. You can attend subject sessions and see the facilities available to you.
If you have any questions, you can:
We have a dedicated placement team for both student and placement providers.
If you have any questions, you can:
For any postgraduate course enquiries regarding studying with us or events, you can:
Frequently asked questions
I have enquired using Chat to a Tutor and I have not heard anything yet - can I ask another question?
That’s fine, just email it through to our Postgraduate Team and we can add it onto the academic enquiry for you.
I am attending your Postgraduate Advice Event but I have not received a booking confirmation. What should I do?
After checking your junk folder, please get in touch and we will resend the confirmation email. This will include the QR code for you to check in with at the event.
I would like to attend the next virtual event, how do I join?
If there is an upcoming event, you can register using the event link. We will send you an email with the details on how to join.
We offer a variety of continuing professional development (CPD) and short courses.
If you have any questions, you can:
If you would like to find out more about studying an undergraduate course with us, you can:
Current students
Please find the relevant contact information you are looking for below.
If you're a current student, please use the Student Hub to get in touch. Any students struggling to enrol should contact the Student Administration Team. The contact section on the Student Hub provides all the relevant contact details.
If you have any questions, you can:
If you're a current student and need IT support, you can submit a request with our LIS Team.
Course timetables are usually finalised in July before the September start. If you want to know the timetable of your course, please contact your Course Leader directly. They can also help you consider full and part-time modes of study.
To find out about term dates, view our academic calendar.
Fees and funding
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Discover our fees and learn how to apply for student finance and financial aid. Whether you're a home or international student, you can find the fees on your course page.
If you have any questions, you can:
Parent or guardian
Please find the relevant contact information you are looking for below.
If you're a parent, carer or guardian, you can find all the information you need in our guide for parents and carers.
If you have any questions, you can:
In case of emergency, you can:
Partnerships
Please find the relevant contact information you are looking for below.
You can study a range of University of Central Lancashire courses at our international partner institutions. If you are studying at an international partner institution, you will need to contact them directly.
If you have any questions, you can:
You can study a range of University of Central Lancashire courses at our partner institutions. If you are studying at a partner college, you will need to contact your college directly.
If you have any questions, you can:
Schools and colleges
Please find the relevant contact information you are looking for below.
Teachers, personal tutors and careers advisors can reach out to our Schools and Colleges Team. Our schools and colleges webpage contains key points of contact, services we can offer and FAQs.
If you have any other questions, you can:
Our Widening Participation Team often work with primary and secondary schools who want to visit campus.
Please note this is for primary and secondary schools only. Please see the schools and colleges contact if you're from a college or sixth form.
We have set criteria for the schools we work with. This includes schools from low participation in higher education areas or areas of high deprivation.
Our widening participation webpage has lots of information about the activities offered, criteria, how to check eligibility and contact details.
If you have any questions, you can:
Please note this is for primary and secondary schools only. Please see the schools and colleges contact if you're from a college or sixth form.
Accommodation
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We have a wide range of accommodation options at our Preston, Burnley and Westlakes campuses.
If you have any questions, you can:
Sport and wellbeing
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You can find information about opening hours, prices and classes on the Sir Tom Finney Sports Centre webpage.
If you have any questions, you can:
Our sports arena is a multi-sports venue which is available to use. It caters for a range of outdoor sports like football, rugby, athletics, hockey, tennis, netball, cycling and rounders.
If you have any questions, you can:
Student support
Please find the relevant contact information you are looking for below.
You can find information about our Careers Service on our website. If you're an organisation and want to contact us with regard to opportunities for students, please get in touch below.
Our student support webpages have a wealth of information. This includes the support we offer, contact details and links to the student hub for current students in need of support.
If you have any questions, you can:
Students' Union
Please find the relevant contact information you are looking for below.
The Students' Union is here to represent you, as well as organise exciting social events.
If you would like to know more, you can:
Alumni
Have you previously studied with us and require a character reference from an academic? Or are you an employer looking to verify a student's education?
I am a previous student and need to request a character reference
You will need to find the academic you are requesting a reference from. Please search our academic staff profiles for details.
I am an employer requesting verification of a potential employee
You can use Hedd to verify qualifications. This is a centralised system that connects employers, agencies, universities, embassies, and councils.
Visit our alumni webpages to find out more about the Alumni Network, update your details or unsubscribe from our newsletters.
To join our Alumni Network or find out more, you can:
You can order replacement transcripts and certificates from our online store. If you have questions about your original certificate, contact the Awards Office directly.
To contact the Awards Office, you can:
Business and enterprise
Grow your business with the University of Central Lancashire. You can access a range of services, including training, consultancy, research and innovation.
We can assess the needs of your business and help you develop practical, real-world, solutions.
If you're interested in working with us for business and enterprise purposes, you can:
Research
Please find the relevant contact information you are looking for below.
Interested in our research outputs? Explore our research and knowledge exchange institutes.
Our research pages contain contact information if you want to get in touch about specific research.
We offer a range of postgraduate research courses across different areas. This will allow you to study your chosen subject in greater depth and produce original research.
You should contact a research tutor for your chosen area before you apply. They can advise on your application and research proposal.
To find out more:
Campus information
Please find the relevant contact information you are looking for below.
Normal campus opening times are:
- Monday to Thursday: 9am - 5pm
- Friday: 9am - 4pm
Building opening times can vary.
To find out more, you can:
We provide 24 hour security across our Preston, Burnley and Westlakes campuses, 365 days a year.
If you need to get in touch with campus security, you can:
Our car parks require a University parking permit which you need to apply for as a student or staff member.
Parking is free on weekends.
If you'd like to contact car parking, you can:
Frequently asked questions
How do I apply for car parking as a student?
Only a limited number of students, who meet at least one of a set of criteria, are able to use the campus car parks. The criteria and application form are on the Student Hub. You’ll be able to upload supporting evidence while completing the form.
Please note only a limited number of spaces are available and meeting the criteria does not guarantee that an application will be approved.
Permits are allocated on a first come first serve basis. The cost of a permit is also determined by how many days per week you will be on campus. You will also need to re-apply at the beginning of each semester.
How can I make a parking booking as a visitor?
If you're visiting a member of staff, please ask them to organise visitor parking for you.
We also have two pay and display car parks, located on Harrington and Victoria 2.
Do you want to know how to post an item, check a delivery or let us know about a large delivery?
To find out any of this, you can:
We are home to world-class facilities. Some of these facilities are available to hire externally. The contact details for each facility can be found on the facilities page.
To find out more, you can:
Events and visits
Please find the relevant contact information you are looking for below.
View our upcoming events on our events webpage. The contact details for each event are available on the individual listing.
Visit our graduation webpage. This has all the information you need, including dates, arrival information, extra ticket requests and how to let us know if you can't attend.
If you want to find out more, you can email our Graduation Team.
The Lancashire Science Festival is a celebration of all things Science, Technology, Engineering, and Maths (STEM). Running every other year, the three-day extravaganza aims to inspire the next generation with wonders of STEM.
To find out more, you can:
Explore our fantastic campuses on our student-led campus tours. Discover what life is like at our Burnley Campus. Explore our buildings, facilities, accommodation and more.
To find out more, you can:
Explore our fantastic campuses on our student-led campus tours. Discover what life is like at our Preston Campus. Explore our buildings, facilities, accommodation and more.
To find out more, you can:
We have a wide selection of meeting, training and event spaces that are adaptable to suit your requirements.
If you'd like to find out more, you can:
Jobs
Please find the relevant contact information you are looking for below.
Discover our latest job vacancies and take the next step in your career journey. Visit our jobs webpage. You'll also find answers to frequently asked questions about careers, applications and more.
If you'd like more information, you can:
To request an employment reference for a current or previous member of staff, you can email the People Team.
Library
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Our libraries provide a range of services to students and the general public. Visit our library webpage to find out about opening times and services.
Suppliers
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If you're currently a registered supplier and have a query about an invoice, please contact Accounts Payable. If you're interested in becoming a registered supplier, contact us and we can direct you to the Procurement Team.
To contact Accounts Payable, you can:
Emergency number
In case of an emergency please call +44(0)1772 896333
General enquiries
Can't find what you're looking for? Call us on +44 (0)1772 201201
Our postal address is:
University of Central Lancashire
Preston
PR1 2HE
Making a complaint?
We are dedicated to providing an outstanding experience for everyone. If you have any concerns, please let us know as your feedback helps us improve.