Student Engagement Officer

The Student Engagement Officer role will monitor student attendance and engagement systems to highlight students who require additional support and relevant interventions within the school. They will keep accurate, detailed, and timely records relating to the University’s SEAM (Student Engagement and Attendance Monitoring) process and ensure this policy is applied correctly and consistently across the school.

This is a new role within the school which provides the opportunity to make a real difference for students. In it, you will work proactively and contribute to a new way of working which improves the student experience and supports students to achieve.

It will be a varied role, working with colleagues to formulate and devise targeted referrals/interventions that provide personalised support for students who are at risk of leaving or not succeeding in their studies. You will be adept at building effective and sustainable working relationships with key stakeholder staff and services involved in SEAM across the University, in particular Achievement Coaches, Personal Tutors and Student Achievement Services - acting to promote the SEAM policy/process. 

About you:

As a Student Engagement Officer, you will have:

• Experience of supporting students in an educational setting
• Experience of extracting, manipulating, analysing, and summarising large data sets
• Experience of keeping detailed process records and all actions taken therein
• Understanding of the types of issues students face, and the impact these can have on retention and progression, with the ability to act compassionately
• Educated to degree level and/or equivalent experience within Higher Education sector 

Applicants need to meet all essential criteria on the person specification to be considered for interview. This position is based in Preston.

Read more about the benefits of working at the University

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our website at Safeguarding

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.